Every review shows how sure we are that the zaireen actually travelled.
Ziyarah bookings happen by bank transfer and WhatsApp, not web checkouts. So instead of waiting for operators to send invitations, we publish the review first and afterwards invite the zair to send something they already have, grade it into tiers, and show the tier next to every review.
How ZiyarahCheck works
Four steps, and the fourth is the one people ask about.
A zair writes a review
Five marks — the hotel, the transport, the food, the programme, and honesty about what was promised.
We ask for proof afterwards
Every review is read by a person before it goes up, in the zair's own words. A private link follows, requesting proof of the trip — a booking, a payment or a boarding pass.
Never shown publicly. Sending it is optional. Deleted 90 days after a decision, or 90 days after it arrives if there is none.
A person checks it
A moderator reads it for the group’s name and the trip dates. Identity is never checked.
UnverifiedVerified travellerVerified means they went — not who they are.
A score appears at 3
No group gets a score until 3 verified reviews exist — so one planted review cannot define a small karwan.
3 of 3 verified reviews
4.0out of 5
An example. No group is named here.
You can review under a first name, initials or a handle — you choose. The group never needs to know who you are. All we ask you to show us is that you travelled, and we never pass your identity to an operator.
The tiers
Confirmed email or Google sign-in, no evidence. Published, but greyed out, weighted at a quarter of a verified review, and never counted toward an operator's badge.
One accepted piece of travel evidence, checked by a moderator for the operator's name, the trip dates and signs of editing. Identity is never checked and evidence is never shown publicly.
The operator confirmed its passenger list and every traveller got an invitation. The operator never sees who reviewed or what they wrote before publication. Only Tier 2 reviews unlock the ZiyarahCheck Verified badge.
Coming later: a registered mosque or centre confirms the zaireen travelled with a karwan it organised.
What counts as evidence
- Payment proof. Bank transfer screenshot, card receipt or paper receipt naming the operator.
- Booking or itinerary. Confirmation, invoice or itinerary from the operator.
- Boarding pass or e-ticket. For the trip dates, where the operator arranged flights.
- Group WhatsApp. Screenshot showing the group name, the operator as admin, and a dated message.
- Hotel booking or key card. Naming a hotel the operator used.
Two weaker items together count as one accepted piece. Moderators never ask for ID documents. Evidence is stored encrypted, visible only to moderators, and deleted 90 days after we decide whether it supports the Verified traveller tick, or 90 days after we receive it if no decision is made.
Scores
An operator gets no score until it has three verified reviews, so a single planted review, positive or negative, cannot define a small karwan. Verified and unverified counts are always shown separately.
Disputes
An operator that has claimed its listing can dispute a review once. If it says it has no record of the customer, the reviewer has 14 days to supply evidence. Valid evidence upgrades the review and the dispute closes against the operator; three such failed disputes in a year are shown on the operator's profile. No evidence, and the review is hidden.
Do you run a Ziyarah group? See how claiming your listing works — what you can do with it, and what we will never do.